What you will Experience

We will ask you:

  • Are you too busy with day to day IT support issues to focus on growing your business?
  • Do you have enough time and resources to properly monitor and maintain your systems to prevent downtime and lost revenue?
  • If you had your own IT personnel what would they be doing for you right now?

Our goal is to take your worry away and provide you with the support of your own in house IT Manager and Department; we partner with you to grow your business by anticipating your systems needs. Through efficient, robust, and secure systems design and management, we can help you create solutions for problems before they become issues that will stop your revenue stream.

This is what your own IT Manager, Department, or guru would do if you have one on staff, but why pay for their down time when you can be monitored 24 hours a day 7 days a week, be provided with solutions from certified technicians, and invest your savings back into your business and systems.

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Just some of what you will experience:

  • Our Experience – after 33 years in business, we’ve worked with startups, small business, medium and large.  We have the ability to pull resources from our Project Services Division and Staffing Division to scale our support as you grow from a 1 person startup to a 100,000 person corporation. You might be planning your first facility, opening a new branch office, growing or shrinking, we can save you time, money, and that head ach we all get sometimes when we need a little extra support.
  • A solutions meeting – we’ll discuss your business, your plans, your goals, and audit your systems.  These meeting will continue to happen depending on the services you choose.
  • 24/7 Monitoring – our goal, is that that we’ll be contacting you in regards to issues you experience before your staff knows there’s an issue.  Most solutions we provide include anti-virus, firewalls, and some include data backup, all to keep your business issue free and your staff productive.
  • Use “any-way-you-want” hours – you may have a project coming up, just need an hour of tech support, or want to discuss the new security system you are thinking about having installed; regardless of the issue our service contracts include free use “any-way-you-want” hours each month so that we can partner with you and support your needs, without extra costs.
  • The People – our team is here to help you, keep things running, and offer suggestions.  We don’t sell equipment and are not tied to any specific brands so there are no hidden agendas, however we will make recommendations to you. Sometimes the answers we have and the answers you want to hear are two different things, you expect your staff to tell you what is really going on, and that’s what well do; after all our real goal is to support and train you and your staff, not make us look good on paper.