We provide 3 major services offerings to our clients:
- Managed Monitoring Services
- Strategic Initiative Consulting
- Training, Technical Writing, and Workflow Process Design
Our clients also benefit from our coordination with our other two solutions, Project Services, and Staffing to allow us to offer non-listed services and hybrid solutions from multiple divisions, at an even greater value to them.
- Small Business Partnering Package (SBPP) – specially designed and priced for very small businesses that need IT monitoring and includes a special selection of IT management features, at a great value.
- Silver – an offering for those that want basic monitoring and a-la-carte break-fix support.
- Gold – monitoring for larger companies, plus, reports, basic IT Management functions quarterly site audits, semi-annual strategic meetings, and 4 use any-way-you-want hours per month*.
- Platinum – For those companies that don’t yet need a dedicated IT Support Manager but want the benefits of having one.
- All the benefits of Gold package
- Includes monthly meetings, alternating between audits and strategic
- 8 use any-way-you-want hours per month*
- No wait and Discounted remote and On-Site Assistance
- 20% off Server and Strategic Initiative Consulting Implementations
Strategic Initiative Consulting
If you had your own IT person what would they be doing right now?
- Designing your new web site?
- Discussing the appropriate hardware you need to implement a disaster recovery plan for your company’s data?
- Building a customized Exchange Server to meet your communications needs?
- Installing or upgrading your new phone System?
- Managing a new database or database migration with a new vendor?
- Planning the move, infrastructure, and systems build out of your new corporate, or satellite office?
- Fully managing the day to day operations of your IT systems and processes?
If your answer is- I don’t know! Or, I don’t have any upcoming IT initiatives! -let’s sit down and discuss your IT operational needs in a no commitment, no cost consultation where we will review the systems you do have and discuss your current business plan and goals.
Through efficient, robust, and secure systems design and management, we can help you create solutions for problems you don't even know you have, before they become issues that will stop your revenue stream.
Training, Technical Writing, and Workflow Process Design
- Are your employees efficiently using the systems you have invested in?
- Do you know how much time is wasted because your employees don’t know how to use basic software applications or even the operating system those applications live within?
- We can provide beginning, intermediate, or advanced training in the use of Windows or Macintosh operating systems as well as the Microsoft Office Suite, databases, even your proprietary software. We can also train you on Smart-Phones, Audio Video (presentation) equipment, your office phone, security or surveillance systems.
- Training Documentation and Process Design – we can help you design operational or workflow process around the software you already use. In addition, we can learn your software and create written documentation or manuals for many of the job functions at your company.